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Mail

A piece of spam got through your filter. What should I do with it?

Our spam filtering relies partly on a bayesian filter, which requires constant training to keep up with the ever changing tactics of spammers. You can help us by sending a complete copy of your spam emails to nospam@cs.utexas.edu. Please note, this must be a *complete* copy of the email, including all headers. The easiest and best way to send the mail is to use your mail client's ability to "Forward as an Attachment".

Forwarding your O365 (austin.utexas.edu) email.

New UT Austin employees starting on or after 12/11/18 will have an @austin.utexas.edu email address created for them automatically by ITS. This mailbox is discoverable via UT's Exchange directory, so you may be receiving email there and not know about it. This can be problematic for obvious reasons. Follow these steps to remove that address from the Exchange directory, and forward the email.

How can I disable the departmental spam filtering for my UTCS email address?

There's not really a way to opt out of using the spam filter, but users do have the ability to tune how aggressively the filter behaves on mail sent to you. In your user directory, there is a hidden directory named .spamassassin, and Inside of that is a text file called user_prefs (there are other files too, but you should leave those alone). Using a text editor, you can add one of the following lines to the end of the file:

How do I forward my mail from my CS account to a different account? Why isn't my .forward file working? How can I get my mail forwarded someplace else after my account expires?

All mail forwarding on the CS system is handled by a central user account database; .forward files won't work. To get mail forwarded, email help@cs.utexas.edu from your UTCS email account and make the request. UTCS email is never forwarded past the lifetime of an account. UT offers alumni email here. If you want to learn more about how to use procmail on our systems, check out the FAQ on procmail.

How do I set up my account so that it automatically sends out a message stating that I am on vacation when I receive an incoming message? How do I turn it off?

Use the 'vacation' program. You can read the vacation(1) man pages for usage info, but the quick-start method is to create a message you'd like to send in response to emails you receive and save it as ~/.vacation.msg, and then run vacation -i. To turn this off, simply remove ~/.vacation.msg.

I've got a mail message with the subject "DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA," and the body says not to delete the message or important data will be lost. What's going on?

The POP/IMAP servers and some mail reader software (anything that uses the c-client library) use this "dummy" message to maintain state over time. Because our POP/IMAP server recognizes this message as containing metadata, it doesn't send it to POP/IMAP clients, such as Apple Mail or Thunderbird, so you'll normally never see it. But if you use an email client that doesn't recognize this as a "special" message, it will show it to you as a regular message.